We apologize for the inconvenience you have experienced. The issue of interrupting playback by ifself has been brought to the attention of the LP team and we are currently working on a solution.
When you are experiencing this issue, you can check the playback interruption guide specific to your device model. Currently, we provide guides for the following brands:
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Motorola: Solution for Playback Interruption on Motorola Devices
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Samsung: Solution for Playback Interruption on Samsung Devices
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Redmi/Xiaomi: Solution for Playback Interruption on Redmi/Xiaomi Devices
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Infinix / Tecno: Solution for Playback Interruption on Infinix/Tecno Devices
Please refer to the relevant instructions for your device to help resolve the issue.
In order to locate and resolve the issue faster, please submit feedback in Lark Player's Feedback and let us know:
- were you playing another app when the playback interrupted on its own? For example, were you playing music in the background while playing a game or taking a picture, etc.?
- when interrupted, did the song stop at 0.00? Does the song stop at 0.00 when it interrupts? Does the song continue to play when you press Start Play after the playback interrupts by itself?
- How often does self-interruption occur during playback? How many times a week does it occur?
- Do you have 'Gapless', 'Crossfade' and 'Play together with other apps' enabled when this problem occurs?
Thank you very much for your understanding and support.